Last Updated: 06 January 2026
Privacy Policy for Olympic Locksmith of Atlanta
Welcome to Olympic Locksmith of Atlanta. This Privacy Policy describes how Olympic Locksmith of Atlanta, located in Atlanta, GA, USA, collects, uses, and shares your personal information when you interact with us through our website, phone calls, or direct service inquiries. Olympic Locksmith of Atlanta is committed to protecting your privacy and ensuring you have a positive experience with our services.
1. Information We Collect
Olympic Locksmith of Atlanta collects various types of information to provide you with reliable and efficient locksmith services.
1.1 Personal Information You Provide Directly
When you contact Olympic Locksmith of Atlanta for service, inquiry, or through our website's contact forms, you may provide us with personal information, including: * Contact Information: Your full name, phone number, email address, and physical address (required for service dispatch). * Service Details: Information about the specific locksmith service you require, such as the type of lock, vehicle make and model (for automotive locksmith services), a description of the issue, and access instructions. * Payment Information: If you make a payment directly to us, we may collect billing details. However, actual payment processing is typically handled by third-party payment processors (see Section 7).
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity through cookies and other tracking technologies: * Device and Usage Information: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and the date and time of your visit. * Location Information: Depending on your device settings, we may collect general location data (e.g., city/state) derived from your IP address to help us provide localized services.
2. How We Use Your Information
Olympic Locksmith of Atlanta uses the collected information for the following purposes:
* To Provide Services: To understand your locksmith needs, schedule appointments, dispatch technicians to your location, and perform the requested locksmith services. * Communication: To communicate with you regarding your service requests, provide updates, send confirmations, and respond to your inquiries via phone, email, or text. * Billing and Payments: To process payments for services rendered, manage invoicing, and maintain transaction records. * Improve Our Services: To analyze website usage, track service requests, and gather feedback to enhance the quality and efficiency of our locksmith services and website experience. * Internal Operations: For record-keeping, administrative purposes, and to manage our business operations effectively. * Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests. * Fraud Prevention: To detect and prevent fraudulent activities or unauthorized access to our services.
3. Data Protection and Security Measures
Olympic Locksmith of Atlanta takes the security of your personal information seriously. We implement reasonable physical, technical, and administrative safeguards designed to protect the information we collect from unauthorized access, use, alteration, or disclosure. These measures include: * Secure Data Storage: Storing personal data on secure servers with restricted access. * Website Security: Using encryption (SSL/TLS) for data transmitted via our website to protect online forms and communications. * Internal Access Controls: Limiting access to your personal information to employees and authorized contractors who need it to perform their job functions. * Employee Training: Training our staff on data privacy and security best practices.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
4. Sharing Your Information
Olympic Locksmith of Atlanta does not sell your personal information to third parties. We may share your information in the following circumstances:
* Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, providing our services, or processing payments (e.g., dispatch software, IT support, payment processors). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. * Our Technicians: Your contact information and service details will be shared with the Olympic Locksmith of Atlanta technician dispatched to your location to enable them to provide the requested service. * Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
5. Third-Party Services
Olympic Locksmith of Atlanta utilizes third-party services to enhance our website functionality and service delivery:
* Google Analytics: We use Google Analytics to collect data about visitor behavior and website performance. This helps us understand how users interact with our website, which pages are most popular, and how we can improve our online presence. Google Analytics collects information such as your IP address, pages visited, and time spent on our site. This data is largely anonymous and aggregated. You can learn more about how Google uses data by visiting www.google.com/policies/privacy/partners/. * Payment Processors: When you make payments for Olympic Locksmith of Atlanta services, your financial information is processed by secure third-party payment gateways. Olympic Locksmith of Atlanta does not directly store sensitive credit card information on our servers. These payment processors adhere to industry-standard security protocols, such as PCI DSS compliance.
These third-party services have their own privacy policies, and we encourage you to review them.
6. Cookies and Tracking Technologies
Olympic Locksmith of Atlanta's website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.
* What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the website owners. * How We Use Cookies: * Essential Cookies: Necessary for the website to function properly, enabling basic features like page navigation and access to secure areas. * Analytics/Performance Cookies: Used to collect information about how visitors use our website, which pages are visited most often, and if they encounter error messages. This helps us improve how the website works. * Functionality Cookies: Allow the website to remember choices you make (such as language preferences) and provide enhanced, more personal features. * Your Choices: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, blocking all cookies might negatively impact your experience on our website and other sites you visit.
7. Your Privacy Rights (US State Privacy Laws)
As a US-based business, Olympic Locksmith of Atlanta recognizes and respects the privacy rights afforded to individuals under various state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Utah Consumer Privacy Act (UCPA), and Connecticut Data Privacy Act (CTDPA).
Depending on your state of residence, you may have the following rights concerning your personal information: * Right to Know/Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom we have shared it. * Right to Correct/Rectify: You have the right to request the correction of inaccurate personal information we maintain about you. * Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it to complete a transaction, comply with legal obligations, or for security purposes). * Right to Opt-Out of Sale/Sharing: Olympic Locksmith of Atlanta does not sell your personal information. * Right to Limit Use and Disclosure of Sensitive Personal Information: We do not typically collect "sensitive personal information" as defined by these laws beyond what is necessary to provide our services (e.g., location for service dispatch). * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the "Contact Us" details provided in Section 14. We will verify your request and respond in accordance with applicable law. We may require specific information from you to help us verify your identity and process your request.
8. Data Retention
Olympic Locksmith of Atlanta retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Typically, we retain customer service records and related personal information for a period that allows us to manage warranties, comply with tax and accounting regulations, and address potential disputes, usually between 3 to 7 years. Website usage data (e.g., via Google Analytics) may be retained for varying periods depending on the service, generally up to 26 months for user-level and event-level data.
Once your information is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Olympic Locksmith of Atlanta's services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately.
10. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. Olympic Locksmith of Atlanta has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
Olympic Locksmith of Atlanta may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact Olympic Locksmith of Atlanta:
Business Name: Olympic Locksmith of Atlanta Address: 255 East Paces Ferry Rd NE, Atlanta, GA 30305 Email: info@atlantamobilelocksmiths.net
